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Manuscripts from 2007

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A computational model of culture-specific conversational behavior, Dusan Jan, David Herrera, Bilyana Martinovski, David G. Novick, and David Traum

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Toward a more accurate view of when and how people seek help with computer applications, David G. Novick, Edith Elizalde, and Nathaniel Bean

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Usability inspection methods after 15 years of research and practice, David G. Novick and Tasha Hollingsed

Manuscripts from 2006

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What users say they want in documentation, David G. Novick and Karen Ward

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Why don't people read the manual?, David G. Novick and Karen Ward

Manuscripts from 2005

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Usability over time, Valerie Mendoza and David G. Novick

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Co-generation of text and graphics, David G. Novick and Brian Lowe

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Root causes of lost time and user stress in a simple dialog system, Nigel G. Ward, Anais G. Rivera, Karen Ward, and David G. Novick

Manuscripts from 2004

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Assessing Effectiveness of Personality Style in Documentation, Kenneth Sayles and David G. Novick

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Post-Training Support for Learning Technology, Sam Snoddy Jr. and David G. Novick

Manuscripts from 2003

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An Interaction Initiative Model for Documentation, David G. Novick and Karen Ward

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Hands-Free Documentation, Karen Ward and David G. Novick

Manuscripts from 2002

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Extending Direct Manipulation in a Text Editor, David G. Novick, Francisco Romero, Edgar Rene Saenz, and Armando Sandoval

Manuscripts from 2001

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Accounting for Domain Context in Evaluation, Meriem Chater and David G. Novick

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"Conversational" Dialogues in Direct-Manipulation Interfaces, David G. Novick

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Users and Uses of Synchronous Business Communications Software, David G. Novick and Eleanor Wynn