Publication Date

4-2017

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Technical Report: UTEP-CS-17-31

Published in Journal of Innovative Technology and Education, 2017, Vol. 4, No. 1, pp. 77-81.

Abstract

A recent book promoting negotiations as an alternative to confrontations cites the empirical evidence that in business situations, confrontational attitude leads, on average, to a 75% loss in comparison with negotiations. An additional empirical fact is that only in 10% of the cases, negotiations are not possible and confrontation is inevitable.

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